Terms and conditions of purchases in the GuliwerKids.pl online store
valid from 22-12 2014
GuliwerKids.pl is an online store run by GuliwerKids Ciba Renata Al. Mickiewicza 4 28-100 Busko-Zdrój certificate of entry in the register of business activities issued by UMiG Busko NIP: 655-001-32-93 REGON: 290451953 contact at e-mail address guliwerkids@gmail.com
1. The online store GuliwerKids.pl conducts retail sales via the Internet. Orders are accepted via the website www.guliwerkids.pl
2. Customers using the GuliwerKids.pl.pl online store register and create an account in this way, in which data and information about the Customer regarding their orders at Guliwerkids.pl are collected, hereinafter referred to as: "Account". The provision of services within the Account at Guliwerkids.pl is indefinite. The Customer has the right to terminate the agreement concluded with Guliwerkids regarding the Account, by submitting a resignation to the email address guliwerkids@gmail.com. The above does not apply to situations in which the GuliwerKids store is in the process of fulfilling an order placed by the Customer. In such a case, the termination will take place after the order has been fulfilled.
3. In order to register the creation of an Account, the registration form must be completed. The customer will receive confirmation and other information required by law at the e-mail address provided during registration. Upon confirmation of registration, an agreement is concluded between the Guliwerkids.pl store and the customer regarding the management of the account.
4. All products available at Guliwerkids.pl are brand new, free from physical and legal defects, and have been legally introduced to the Polish market. All items are covered by a 24-month warranty from the date of purchase.
5. All prices given on the Guliwerkids.pl websites are gross prices (include VAT). A receipt or VAT invoice is issued upon request for each sold product. VAT invoice.
7. The ordered product is delivered by Poczta Polska courier and there is also the option of personal collection in a stationary store. The customer bears the delivery costs specified during purchases.
8. The agreement concluded between the Customer and the Guliwerkids.pl store regarding the purchase of a given product is timely and lasts for the duration of the order. The place of delivery of the product is the address indicated by the customer or in some cases personal collection.
9. The customer is obliged to pay for the goods ordered in the Guliwerkids.pl online store, including delivery costs, no later than 14 days from the conclusion of the contract, provided that payment is made on delivery.
Payment methods
1. Bank transfer to account no. 36 1240 1372 1111 0010 2747 3202 PKO SA
2. Cash on delivery: payment to the courier upon delivery of the shipment.
In selected cases, Guliwerkids.pl reserves the right to additional telephone verification of such orders.
3. Fast payments Przelewy24
4. Payment with Przelewy24 card via the operator Polcard .
The payment card operator is PayPro SA Settlement Agent, ul. Kanclerska 15, 60-327 Poznań, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court of Poznań Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under the KRS number 0000347935, NIP 7792369887 , REGON 301345068.
10. Order processing time is up to two business days.
11. The products are guaranteed for 24 months from the date of purchase.
12. Guliwerkids.pl is liable for product defects in accordance with applicable law.
13. Please submit your complaints to the following email address: guliwerkids@gmail.com
Description of the complaints procedure:
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The Buyer may submit complaints to the Seller regarding the concluded Agreement at the email address guliwerkids@gmail.com], or in writing to the Seller's address. A properly submitted complaint should contain at least:
- name, surname, address, e-mail address of the Buyer,
- date of conclusion of the Agreement constituting the basis for the complaint,
- the subject of the complaint, indicating the Buyer's request,
- any circumstances justifying the complaint.
- If the data or information provided in the complaint requires supplementation, before considering the complaint the Seller will ask the person submitting the complaint to supplement it in the indicated scope.
- The Seller shall consider the complaint within 14 days from the date of its receipt in proper form.
- The response to the complaint is sent to the e-mail address or traditional postal address provided by the Buyer.
Possibility of using out-of-court methods of handling complaints and pursuing claims and access to these procedures:
The Buyer who is a consumer has the option of using an out-of-court method of handling complaints and pursuing claims before the Permanent Consumer Arbitration Court at the Provincial Inspector of Trade Inspection in Busko-Zdrój. Information on how to access the above-mentioned mode and procedures for resolving disputes can be found at the following address: http://www.uokik.gov.pl , in the tab "Resolving consumer disputes".
14 Consumer's right to withdraw from the contract:
Within 14 days of receiving the purchased item or - in the case of services - concluding the contract, the Buyer (consumer) may withdraw from the contract without giving any reason. In such a case, the Seller will return all payments received from the Buyer. (refund of shipping costs up to the amount corresponding to the cheapest shipping option available in a given offer)
To withdraw from the contract concluded in the Guliwerkids.p store, you must submit an appropriate declaration of intent to the Seller by writing to the e-mail address: guliwerkids@gmail.com. The Buyer may use the model withdrawal from the contract provided below. The shipment should be sent to the address
Gulliver's Dice Ciba Renata
28-100 Busko-Zdroj
Mickiewicz Avenue 4.
Sample declaration of withdrawal from the contract (this declaration should be completed and sent back only if you wish to withdraw from the contract):
[seller's address]
I [buyer's first and last name] hereby inform about my withdrawal from the sales contract for the following items: [names of purchased items], order number of……
The date of conclusion of the contract is [date], the date of receipt of the items is [date].
Name and surname: [buyer's name and surname]
Address: [buyer's address]
Date: [date of withdrawal from the contract]
Signature: [only if the form is sent in paper format]
Cost of returning the item in the event of withdrawal from the contract:
In the event of withdrawal from the Agreement, the Seller shall not bear the cost of returning the Goods.
15. Obligation to deliver goods free from defects
We declare that the guliwerkids.pl Store undertakes to deliver goods free from defects, excluding the defects indicated in the sales offer.
The consumer is liable for any reduction in the value of the item resulting from using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the item.
16. Privacy Policy
Guliwerkids.pl places particular importance on protecting the privacy of its Customers. Data provided during registration is used solely for the purpose of order fulfillment and for information provided electronically with the customer's consent. more...
17. In unregulated matters, Polish law shall apply.